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Telesales Executive Full Time

at SMAS Worksafe Plymouth in Plymouth (Published at 19-04-2021)

Telesales Executive
Contacting potential or existing SMAS Worksafe customers to inform them about a product or service we provide. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.

  • Maintain an up to date knowledge of all products and services
  • Deal with telephone callers promptly, accurately and efficiently ? target driven calls per day
  • Promote products and services
  • Issue relevant literature, illustrations
  • Pro-actively follow up enquiries
  • Contact customers periodically regarding services and products
  • Working towards Daily & Monthly KPI's
  • completing admin activates for members as and when needed
  • Working as part of a team to achieve team targets
  • Ability to work as part of a team and on your own with minimal supervision.

Requirement

Essential

  • Previous experience of working within a telesales environment
  • Demonstrable experience of providing clear, consistent relevant advice and support.
  • Experience of working on your own initiative and the ability to work as part of a team.
  • Experience of working within a telesales environment with a focus on sales and customer services

Skills/Abilities

  • Flexible outlook
  • Confident team member within a small business environment
  • IT literate including databases
  • Time management
  • Ability to interpret information
  • Planning & prioritising
  • Good attention to detail
  • Keen to co-operate

Physical Requirements

  • Dynamic and innovative
  • Hard worker, motivated, pro-active and enthusiastic
  • Self-confident and resourceful
  • Excellent social and interpersonal skills
  • Positive outlook
  • Good sense of humor
  • Copes well under pressure
  • Calm and methodical approach
  • Keen to learn, receive training and share knowledge

Related keywords: call centre, telesales, sales, remote working

Job Types: Full-time, Permanent

Salary: £20,000.00-£22,000.00 per year

Work remotely:

  • Temporarily due to COVID-19

COVID-19 precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place


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