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Administration Full Time

at NHS Scotland Glasgow in Glasgow (Published at 11-04-2021)

Ophthalmology provides services on 8 hospital sites across NHSGG&C, receiving over 4000 new referrals per month. There are 36 Consultant staff, supported by Optometrists, Orthoptists, and Nursing staff. A vacancy has arisen in the role of Admin and Waiting List Manager for NHS GG&C?s Ophthalmology service as delivered from Gartnavel General Hospital and associated hospital sites. The post reports to the Ophthalmology Service Support Manager and key tasks include: Management of Ophthalmology administrative services over several hospital sites, including line management of approximately 20 staff (Medical Secretaries, Audio Typists and Receptionists), day-to-day management of waiting lists/ times, ensuring compliance with waiting list procedures and with waiting time guarantees & targets, in line with ?New Ways? procedures and the Patients? Rights Act and managing clinic & theatre capacity to ensure that clinical priorities and waiting time targets are met, through effective use of available resources. You should have relevant experience within an NHS administrative setting and a detailed knowledge of NHS waiting list procedures & medical records/ secretarial practices. You should have experience of managing and supervising staff is desirable, with the ability to organise, motivate and develop teams and have the ability to work on own initiative and under pressure, making decisions and dealing with numerous concurrent tasks of varying timescales. The shift pattern for this post is Monday ? Friday.


Informal Contact: Donna McCarter, Tel No: 0141 211 3190


Details on how to contact the Recruitment Service can be found within the Candidate Information Packs .


NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.



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