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Business Agility Coach (Innovation Lab with AreaX) Full Time

at JPMorgan Chase Bank, N.A. Bournemouth in Bournemouth (Published at 11-04-2021)

AreaX is a business idea Innovation Lab that is tasked with the mission of catalyzing innovation within the Corporate & Investment Bank. We are a team of designers, engineers, and products managers dedicated to creating transformative financial and non-financial digital products that meet our clients' needs. We are responsible for developing and nurturing true "zero to one" ideas within 6 -12 weeks.


A finance background is not a must-have - just the curiosity and passion to solve complex problems. If you are excited to make a difference and want to transform how teams collaborate, we'd love to speak with you.


AreaX Business Agility focuses on helping teams adopt creative approaches to problem solving through product thinking, business architecture, rigorous problem definition, ideation, design, prototyping and client-centric agility.


As a Business Agility Coach, you will be a trusted advisor to senior Product Owners, challenging ways of thinking and pushing the boundaries of what is possible in order to provide clients with creative solutions that support them in a rapidly evolving landscape.


You will need to quickly understand existing processes and spot improvement opportunities as you assist in the creation of a compelling transformation strategy. This is a very hands-on role with the opportunity to coach and mentor across a variety of transformation exercises.


In this role, you will:

  • Build strong relationships with Product Owners, ensuring trust and mutual respect
  • Work with cross-functional groups to design an optimum target operating model
  • Assist in breaking down organisation barriers by collaborating with leaders of functional silos
  • Support the development of a structured business architecture that clearly articulates the business process and serves to facilitate a common understanding
  • Partner with Service Design specialists to adopt the use of journey maps and other Design Thinking practices to better understand the needs of clients and users
  • Co-create the vision of improved service delivery through technology
  • Research and apply cross-industry innovative digital solutions to problems
  • Be the catalyst for innovative solution designs in collaboration with the business
  • Identify the right approaches and technologies to solve the problems
  • Introduce Agile practices to foster greater transparency and accelerate the delivery of value
  • Coach teams in the adoption of new measures that represent the complete health of their product
  • Understand cultural inhibitors and to advise on how to address them
  • Keep stakeholders and senior managers informed on delivery progress, blockers and present decision points to drive debate.


Basic Qualifications

  • Seasoned experience of team management experience coaching and developing individuals
  • Proven experience applying Agile and Lean methodologies to improve delivery within cross-functional teams
  • Excellent analytical and logical thinking to understand and analyse complex business processes
  • Strong organizational and prioritization skills, detail oriented and strong interpersonal skills
  • Proven success at driving change across multiple groups
  • Experience with end-to-end software product delivery
  • Experience overseeing a roadmap strategy and definition
  • Excellent oral and written communication skills


Preferred Qualifications

  • Entrepreneurial spirit & ability to wear many hats with minimal direction
  • Strong bias for data-driven decision-making
  • Quick decision-making abilities demonstrating bias for action under tight timing and pressure
  • Demonstrated user obsession
  • You are intellectually curious, see things differently, and challenge the status quo; you are not afraid to ask questions
  • You have the ability to navigate a matrixed organization and the ability to influence peers by articulating the product offering and value to business partners
  • Strong grasp of user-centred design and business architecture methodologies


CIB (Corporate & Investment Bank)

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.


When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

As a flexible employer, we are open to exploring how we can balance the needs of both you, our customers, clients and stakeholders, whilst maintaining well-being for our employees and what works for you and your commitments.


© 2019 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

So, if you're ready to put your passion for technology to work in a way that makes a real difference, apply today.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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