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Part time CS advisor Full Time

at XLN Telecom Sheffield in Sheffield (Published at 30-03-2021)

Part Time Customer Service Advisor
Sheffield City Centre
Office Working Hours Between 11:00-15:00 monday - friday
Achievable bonus c£500 per month
We are XLN. We are bold, we are brave and we are brilliant for small businesses. We have recently been crowned ?Best Telecoms provider? at the CXA 2019 awards, and want to continue our success by growing the teams that put the customer at the heart of everything we do at our service and sales centre of excellence.


As a Customer Service Specialist you will be the first line of support for the thousands of businesses that depend on our services. You will always look to go above and beyond to help them while also being able to identify other ways XLN can help their business with additional products or services


We will provide you with World Class training and support, fantastic city centre office and regular incentives and social events. This is a part time position, however for the training period we would request that you work full time hours. You have control of your own career, learning new skills and different areas of the business as you develop.


So what do we need from you?


  • Enthusiastic, engaging, proactive and a real team player

  • Keen to further develop your career with a growing and successful company

  • You must thrive working in a social, fast paced and fun environment

  • Enjoyment of talking with people and get satisfaction from helping others over the phone

  • Brilliant relationship and rapport building skills that are second to none

As well as competitive salary, achievable bonus and development, we want to make sure that every XLNer looks forward to coming in to work every day, we offer the following:


  • Attractive working hours- Monday-Friday with 1 in 3 Saturdays and no Sunday work!

  • Free fruit weekly

  • Free breakfast every Friday

  • Barista-standard coffee on tap

  • Smart casual dress appearance, dress down Fridays

  • Chill out and reading zones, pool tables, table tennis and racing simulators!

  • Indoor secure bike storage, locker, shower and changing facilities

  • Regular, free of charge fitness classes in our fitness suite, including yoga and boxercise

  • End of month drinks at the office, completely on us!

We are proud to have been named in the ?Best Companies? list as one of the top 5 places to work for in Sheffield, so if you want to be a part of the next step in this great team apply now



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