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HR Support/Higher Executive Officer Full Time

at Brook Street Cardiff in Cardiff (Published at 10-03-2021)

Brook Street are pleased to be recruiting for a temporary full-time, remote working HR Support / Higher Executive Officer for MOJ until the end of September 2021 with possibility for extension. If needs be, there may be a requirement to go into the local office.

You will be joining the Ministry of Justice's People Group who support the organisation by enabling its people to be the best that they can be and continuously review and enhanced services that are provided across the MOJ.

You'll be working with the Head of Regional or National People Service Delivery and key stakeholders to optimise the effective working relationship and ensure maximum impact of HR on Business effectiveness.

The role involves a proactive approach to problem solving and finding solutions to HR challenges and as a HR professional in either a regional role or an HQ delivery role to a sector of the business, you will support business leaders, managers and specialists with more complex HR cases and provide a professional link to the central Case Management service, working together to achieve effective outcomes and be the first point of contact to the business, gathering business intelligence to provide specialist advice or deploy the appropriate service from within the team.

Responsibilities, Activities & Duties:
" Supporting an area of the business with wide ranging impact, appraising, assessing and adapting to a wide range of issues on a day-to-day basis and developing options to maintain or improve performance.

" Role holder will have autonomy to make decisions within their discrete area of work to deploy appropriate resources using initiative and in communication with their established network of contacts across the wider HR community

" Interpreting HR advice which may require follow up questions or discussion to understand the wider impact of the issue

" Decisions might involve considerable discretion but will be constrained by policy and best practice

" Analysing HR data and applying understanding to decide on an appropriate intervention or course of action

" Contribute directly to the achievement of operational organisational objectives by developing internal credibility and providing guidance and consultancy to managers on HR related issues, which include:

" ET, Grievance, Disciplinary Support

" Attendance Management Support

" Audit, Assurance & Compliance

" Commissioner: Expert Services & Support (Internal & External)

" Civil Service Liaison

Essential Knowledge, Experience and Skills:
" Previous experience of an HR delivery role

" The ability to confidently build and manage a diverse range of relationships, including with senior stakeholders

" Supporting others to optimise performance of their People Management Skills

" Excellent communication skills, both in verbal and written formats

" Ability to analyse and understand data and apply analytics to business delivery.

Desirable Knowledge, Experience and Skills:
" Previous Experience of working in a HR team within the Civil Service and an awareness of the wider CSHR operating model

" Experience of HR consultancy work or other service delivery based on a Customer Relationship Model

" This role can be linked to the HR Apprenticeship (Level 5) and may be appropriate as a route into CIPD qualification

You will be working full time, from home. Monday to Friday (9am until 5pm) being paid £12.43 per hour.

If successful, you will be subject to referencing to cover the last 3 years and a DBS check.


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