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Support Worker Full Time

at Independent Living Solutions Ltd Cardiff in Cardiff (Published at 17-02-2021)

Location: Cardiff
Days & Hours: Bank hours are available to cover shifts available on the rolling rota on an ad hoc basis including cover for sickness and annual leave. Hours are a mixture of shifts as per the rolling rota. Typical shifts are below;

Term Time ? Tuesday?Friday, 7.00am?10.00am and 3.30pm-10.00pm. Every other weekend, Saturday and Sunday, 7.00am-12.00pm and 12.00pm ? 10.00pm. Overnight weekend shift, Friday, Saturday and/or Sunday, 10.00pm?9.00am
School Holidays ? Day and night shifts available, Monday-Sunday

Pay: £10.72 per hour, Weekdays, £12.86 per hour, Weekends and National Living Wage (currently £8.72 per hour), Sleeping Night shifts.

Driver required? Essential
Driving Client?s Car? Yes, Julia?s Wheelchair Adapted Vehicle (WAV), automatic vehicle
Using Own Vehicle for work purposes? Yes, on duty and to attend training
Essential: Supporting young adults with complex needs.
Desirable: Experience working with young children/adults with trauma and an interest in therapy.
Family Pets: Fish and tortoise
Accommodation (while on duty): Good sized double bedroom with en-suite. Additional use of an adult sitting room which is used rarely by the family.
Interviews Week Commencing: Interviews to be arranged as and when applications are received.
Start Date: ASAP (subject to satisfactory employment checks)

Julia, born in 2003, is a delightful, happy, sociable young lady with a wicked sense of humour who likes to be involved with everything going on around her. She loves the outdoors and enjoys activities such as cycling, walks, shopping, bowling, dancing, cinema, pampering and watering the plants/vegetables in the garden. When she feels tired she will respond well to soothing activities like watching a DVD, soft music, mood lights and massage.

Julia’s Cerebral Palsy results in physical and learning disabilities; she has complex health and care needs and requires 2:1 24-hour care and additional support to meet her day-to-day needs and assistance to attend/take part in a variety of activities.

Julia requires Support Workers to assist her in all aspects of daily living, including personal and domestic tasks, social and community activities. You will work closely with her parents, Case Manager, team of therapists and current Support Workers to follow instructions to ensure Julia has the opportunity to develop her skills, promote independence and access social activities.

This is an exciting opportunity to work closely as part of a 24-hour care team with a young lady who has complex needs. You will receive tailored training to perform in your role and will gain a range of clinical skills. It is truly rewarding role to assist this lovely young lady and become part of her care team.

Pay and Benefits:
£10.72 per hour, Weekdays / £12.86 per hour, Weekends / National Living Wage (currently £8.72 per hour), Sleeping Night shifts
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients? employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Experience of working with young adults essential, preferably those with complex needs.
  • Interest in working with young adults with a disability.
  • Flexibility to meet the needs of Julia, to cover sickness and annual leave for other team members.
  • Responsible attitude, reliable and trustworthy.
  • Proactive, encouraging approach.
  • The ability to learn new skills.
  • Cheerful with a positive outlook and sense of humour is essential.
  • Non-smoker.
  • Full driving license (endorsement(s) to be disclosed) and able to drive Julia?s adapted automatic car.
  • Willingness to undertake relevant training.
  • Good communication, observation and reporting skills.
  • Able to maintain effective working relationships.
  • Confident about working in Julia?s own home and sensitive to the needs and wishes of her parents.
  • Able to demonstrate an understanding of confidentiality and privacy.
  • An ability to remain calm and cope in difficult or emergency situations.
  • Responsibility for personal conduct and an ability to work on your own initiative when necessary.

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

Reference ID: OC810

Part-time hours: 30 per week

Job Types: Full-time, Part-time

Salary: £8.72-£12.86 per hour


  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends


  • Health and Social Care: 1 year (Preferred)


  • Driving License (Required)

COVID-19 precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitisation, disinfection or cleaning procedures in place

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