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Inbound Sales Advisor Full Time

at Firstsource Advantage Cardiff in Cardiff (Published at 10-02-2021)

Inbound Sales Advisor - (21000701)


Inbound Sales Advisor ? Training on site, in Cardiff Bay and then Work from Home

Full time, 40 hours per week and Permanent
Base Salary: £18264 + Commission
Operational Hours between:
Monday - Friday 8am - 8pm
Saturday 8am - 6pm
Closed Sundays & Bank Holidays

As an inbound sales advisor, you?ll receive calls from a range of customers, existing or new, and be tasked to help them with any questions they have about our products or tariffs. You?ll need to listen carefully to identify their wants and needs, to help find the best tariff or service for them & their household. There?ll be targets involved when it comes to gaining commitment from your customers, so we need someone who can maintain focussed and keep themselves motivated, and still put their customer first. It?s not always easy, which is why you?ll need to be able to stay calm in a pressured environment, show resilience even when being told ?no thanks? and can close a deal without ever forcing it.

Training for this role will take place in the office to allow you to take in all training and information provided with onsite support and then once you?re up and running you?ll have the opportunity to work from home.

Who are we looking for?

  • Love talking to people and have a knack for understanding their needs
  • Be tenacious, adaptable and resilient
  • Stay motivated in a targeted environment
  • Know the importance of working well with your team
  • Show a genuine interest in helping customers
  • Be process driven with a keen eye for detail
  • Know a thing or two about the energy industry
  • Have a track record of delivering results and exceeding targets
  • Have experience of working in a contact centre environment

What's in it for you?

  • £18264 per annum
  • Be part of a great bonus scheme- typical commission earnings are £284 monthly (with our top advisors earning around £600!)
  • 21 days' holiday (plus Bank Holiday allowance), increasing 1 day per year of service
  • '£500 refer a friend to work for us' scheme
  • Healthshield Benefits pack
  • Discounts in high-street shops, restaurants & days out
  • Ongoing training
  • Social events calendar & more (covid-19 permitting)!

To give you additional reassurance Firstsource are fully COVID secure and remain compliant with the government guidelines on social distancing with your safety and security paramount.

Primary Location: United Kingdom-Wales-Welsh Caerdydd

Work Locations: Cardiff

Job: Associate

Organization: ECM - Onshore Operations

Job Posting: Feb 10, 2021, 3:42:52 AM

Viewed: 763 times
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