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Sales & Administration Assistant Full Time

at Inspiretec Group Ltd Cardiff in Cardiff (Published at 08-02-2021)

Sales & Administration Assistant

We are looking for a Sales & Administration Assistant to provide exceptional admin support to our Commercial team. This is a new role for the business and will provide an excellent opportunity to gain exposure to the Sales process for a Tech company. The role will include direct communication with our customers, so previous experience of dealing with external customers in a sales administration role is essential.

The role will primarily involve working with our Commercial team providing administrative support in all aspects of account management and new business sales for customers in the UK and Internationally. Tasks will be varied but will include; sending quotes, following up on the status of quotes and speaking with internal teams, to request timely information, preparing documentation or presentations along with market research as part of the bid process. The role will also involve ad hoc administrative support in other departments as needed and therefore experience in organisational skills and proven ability to manage multiple priorities in a commercial role is important.

This will be a busy role, where priorities can change regularly and the ability to adapt to change will be required. We are keen to support the successful candidate as they develop their knowledge and experience and there will be opportunities to progress into areas such as Account Management or New Business Sales Management.

Who are we:

Inspiretec is an established customer-first technology partner, providing end-to-end digital solutions to help organisations grow. Inspiretec is formed of four successful digital and technical companies, bringing best of breed and customer-first technology together under one roof for travel providers, tourism organisations and tour operators.

With twenty-five years? industry experience, we are proven allies to some of the most recognised and well-known brands in the global travel sector. Our customers trust us to drive their growth and profitability, by investing in our industry expertise and technology systems.

We are proud to say that we are ISO 9001 accredited.

The role:

· Supporting our Commercial team with a variety of administrative tasks such as; customer meeting follow up, follow up quotation documentation and process, preparation of presentations, database maintenance, supporting marketing campaigns and working with internal stakeholders to gather information.

· Providing a consistent and positive experience to our customers through all levels of engagement.

· Liaising with our Finance team ? providing them with correct, up-to-date customer information and working with them to ensure that our customers are invoiced correctly and that payments are received.

· Working closely with our technical Engineering teams, to request and to obtain timely quotes.

· Providing ad hoc administrative support across the business such as event management and office activities.

About You/What we value:

· Experience of working in a sales support/sales administration/account management/sales co-ordinator role for a tech organisation is essential.

· A good commercial awareness.

· An understanding of sales and workflow processes.

· Excellent IT skills with MS Office and experience with CRM/Sales tools is essential.

· The ability to adapt and to self-prioritise tasks.

· Excellent attention to detail.

· A desire to progress into a role with a sales focus.

· Knowledge or experience of working in the Travel industry is beneficial.

Package and benefits:

· A competitive salary, based on experience.

· Flexible hours of work and some home working.

· 25 days holidays ? ability to buy and sell 5 days per annum.

· Company pension.

· Profit share.

· Paid sabbaticals.

· Personal Development plans.

· See our One Programme for more information - www.inspiretec.com

How to apply:

Please send us your CV along with cover letter and anything you feel will strengthen your application.

Reference ID: SAA2021

Job Types: Full-time, Permanent


  • Additional leave
  • Bike to work scheme
  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Flexible schedule
  • On-site parking
  • Profit sharing
  • Referral programme
  • Sick pay
  • Store discounts
  • Wellness programmes
  • Work from home


  • Monday to Friday

COVID-19 considerations:
We have temperature screening for everyone upon arrival & there are various sanitising stations set up & floor/wall stickers throughout, providing guidance. We also have an onboarding video, outlining what to expect when working at our office.


  • sales admin support: 1 year (Required)
  • customer service: 1 year (Required)

Administrative Duties:

  • Scheduling
  • Carrying out requests from management as needed
  • Answering emails and sorting post

Work remotely:

  • No

COVID-19 precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place

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