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Telesales Executive Full Time

at Springvale Foods Ltd Ipswich in Ipswich (Published at 29-01-2021)

Springvale Foods Ltd is a family run business, offering unique and exclusive brands to the speciality food sector since 1993. Our customers include farm shops, garden centres, delicatessens, convenience stores and many other independent retailers from across the UK.

Roles and Responsibilities

You will be responsible to continue to grow and maintain an existing customer base, by regular phone communication and contact. You will also be required to follow up any new incoming prospect enquiries, reacting and responding to these in a timely manner. You will need to be confident on the telephone and driven to reach call numbers and KPI?s given.

Key Skills:

  • Good telephone and customer handling skills
  • Excellent organisation, communication and follow-up skills
  • Self-disciplined and good time management
  • Passion for your work
  • Positive attitude
  • Attention to detail
  • Team Player
  • Computer Literate

Mission Statement

Sourcing products that bring you added value and a point of difference.

Vision Statement

Our Vision is to be the first choice wholesaler/distributor in fine foods, offering many unique and exclusive brands to the speciality food sector. Sourcing Innovative products and gifting ranges that inspire all consumers.

Our Values

Honesty

Total belief in one another, providing our customers with accurate and honest information all of the time.

Integrity

We believe that to provide real service, you must add something which cannot be bought or measured with money and that is Sincerity and Integrity.

Loyalty

Consistency for us is everything.

Respect

We show respect for every person we come into contact with whether you?re an employee, customer or member of the public. Treating each other with fairness, dignity and compassion is how we?ve built our successful team.

Responsibility

We accept responsibility for our actions, hold ourselves accountable for our results and take ownership for our mistakes.

Job Types: Full-time, Contract

Experience:

  • telesales: 1 year (Preferred)

Work remotely:

  • Temporarily due to COVID-19


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