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Travel Consultant Full Time

at cxLoyalty Portsmouth in Portsmouth (Published at 08-01-2021)

Here are a few reasons why our Travel Consultants enjoy working for us?

  • Competitive salary of £17,004 per annum + £2,400 overnight allowance

  • Full training and support throughout your career at cxLoyalty

  • Subsidised Gym Membership

  • 25 days holiday

  • Free hot & cold drinks during your shift

  • Close to public transport links and local amenities

  • Up to 6% Company pension Scheme

  • Discounts & offers for cxLoyalty employees

  • Free onsite parking

We are currently recruiting Travel Consultants to join our team in Portsmouth! These positions will be office based, however due to the ongoing Covid-19 crisis, we are looking for candidates who could work from home if required.

This is a great opportunity for you to build your career and develop your skills as part of a fast-growing global company.
Full time hours - This position is a night shift role and requires the successful candidate to work night shifts between the hours of 21:00 ? 18:00, Monday - Sunday.
Part time hours ? 20 hours per week between the hours of 1100 ? 1800, Monday ? Sunday. You will be required to attend full time training.

If you have the following skills or experience, then this could be the ideal Travel Consultant role for you?

  • Excellent verbal and written communication skills

  • Experience in a customer focussed role ideally within a call centre environment

  • Experience of handling complaints and managing customer expectations

  • A great team player with strong PC skills

As a Travel Consultant, you will be responsible for:

  • Handle enquiries over the telephone and in writing

  • Supporting members and clients across the globe with all aspects of their travel requirements, booking flights, hotels, car hire and activities

  • Ensuring that you have a good understanding of our company?s products and services

  • General Administration

Our Business

cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience.
We design, administer and fulfil loyalty and customer engagement programmes that strengthen and expand the value of relationships for brands around the globe, including many of the largest and most respected companies in the financial services, retail, travel, and telecom industries. cxLoyalty has approximately 3100 associates in 19 countries.

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