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Product Director Full Time

at JPMorgan Chase Bank, N.A. Glasgow in Glasgow (Published at 26-12-2020)

Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you will thrive.


The Global Technology Infrastructure (GTI) Product Office (PrO), worksin partnership with all GTI product line teams, it is a foundational capability to take GTI's Product capabilities to the next level. This function is currently a team of 4 experienced and commercially-minded Product Managers driving the maturity of GTI's Products and implementing a product operating model that will drive GTI's journey into becoming a product-led organization. We work closely with the GTI Leadership team and product owners to identify and execute improvement opportunities and provide guidance on how to align great product operating principles to delivering and understand value to the business by delivering value to the customers.


GTI is around 8000 employees in size operating across over 100 internal products ranging from Private Cloud to Helpdesk for our 250,000 employees worldwide.


Key Responsibilities of the GTI Product Office include:


Partnering with GTI/GT product organizations for improving across the full GTI Portfolio :

  • Product Management Capability - Enhancing capabilities and improving effectiveness of product Leads and Product Managers
  • Product Strategy - Lead in aligning and creating of product strategy across GTI aligned to the GT (Global Technology)/Company vision
  • Product Value - Tooling and Training to ensure we can measure and understand product value in quantitative manner
  • Product Visibility into the portfolio of GTI products, so people can find the right product for their needs with ease and confidence.
  • Product Value Delivery - through faster adoption of product construct and mindset
  • Portfolio View - Remove Overhead and duplication (reduce)across the portfolio of products
  • Product Operating Model - Implementing product operating model to enable improved product management and product value - covering organization design, Product Career progression, governance models and metrics.
  • Product Board & Governance - Aid the GTI Head of Product in establishing and governing the Product Board, while improving its' effectiveness as a decision-making forum
  • Collaboration - Establishing communication forums and flows to raise engagement, learning and awareness across the organization
  • Demonstrating inclusive leadership, coaching for performance and promoting a culture of growth
  • Investing in relationships and improving collaboration with a "one team" mentality
  • Respecting, valuing and promoting diversity and inclusion
  • Creating an environment that recognizes achievement, promotes learning, and embraces autonomy while providing thoughtful guidance


Skills & Experience

  • Significant experience in Product Leadership/Management (Infrastructure technology area
  • preferred)
  • Experience working within a global organization and driving organizational transformation,


ideally with one which is now mature at managing its Product and Services

  • Strong influencing skills and an ability to overcome barriers and resistance
  • Strong communication skills at all levels of the organization
  • Ability to build strong relationships and leverage people networks throughout the firm
  • Proficient in the following:


o Product Strategy Creation and Deployment


o Product Portfolio management


o Product Investment and Budget / Financial management


o Technological, Organizational and/or Operational Change management


o Conflict Resolution


o Negotiation


o In-depth knowledge of at least one technology discipline (e.g. Software delivery,


infrastructure management)


o Ability to build a culture of innovation


o Strategic planning and execution


o Product Metrics


When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

Ready to use your expertise and experience to drive change? Apply today.


High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment of assignment.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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