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Customer Service Advisor / Social Media Full Time

at Tough Runner UK LTD Swansea in Swansea (Published at 30-11-2020)

Customer Service Advisor / Social Media

Tough Runner UK, is one of the fastest-growing event management companies in the UK, with events in Wales, England, Scotland, and Ireland.

Tough Runner UK is looking for well presented and motivated individual to join the team from its new state of the art HQ in Axis Court Llansamlet.

We are looking for someone who can use their skills in marketing and social media, and customer service to enhance the company's social media presence in order to interact with customers and promote the company's brand.

You should also be able to create interactive and engaging content to be included in online campaigns, so a creative flair and good writing skills are required for this role.

Your skillset :

  • You enjoy interacting and helping customers (Essential)
  • You will need strong attention to detail and accuracy in your work

You must be:

  • Approachable and polite
  • Flexible
  • Hard Working
  • Team Player
  • Great customer service

Key Skills

  • Proven track record in customer service
  • A keen eye for detail
  • Excellent communication skills, both written and oral
  • Strong time management skills
  • Strong interpersonal skills
  • Proactive and responsive

Work 21 hours a week during opening times. Monday ? Friday 09:00 ? 5 PM

We would welcome positive working references from previous employers (although not completely necessary); this role is part-time, with the intention of full-time employment to positive, keen individuals.

If you are interested in this role, please submit your CV, and we shall be in touch.

Contract length: 1 month

Part-time hours: 21 per week

Expected start date: 04/01/2021

Job Types: Part-time, Contract

Salary: £10.00-£11.00 per hour

Additional pay:

  • Bonus scheme


  • Bike to work scheme
  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • On-site parking
  • Sick pay


  • 8 hour shift


  • customer service: 1 year (Preferred)


  • A-Level or equivalent (Preferred)

Work remotely:

  • No

COVID-19 Precaution(s):

  • Social distancing guidelines in place

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