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Senior Credit and Collections Specialist Full Time

at Page Personnel - UK London in London (Published at 22-11-2020)

My client is an international technology software company who work within the media sector. They are well established, have been going for 30 years and turnover £400 million per year.

Due to recent changes in their Credit Control team as well as coming up to year end they are looking to hire a Senior Credit and Collections Specialist to join their team on a temp basis.

This is to collect specifically from their US customers.

Job Description

Senior Credit and Collections Specialist, London

  • Responsible for collections on assigned accounts - proactively contacting clients via telephone, email and written correspondence to achieve collection targets;

  • Issue statements and copy invoices to clients when requested;

  • Maintain a high level of understanding of the status of all accounts receivable ledger for each and every customer- including identifying any potential issues that would prevent/delay payment for services;

  • Work closely with the regional team including the Credit & Collections Supervisor and Credit & Collections Manager providing timely updates on a weekly basis;

  • Proactively resolve issues within assigned accounts in a timely manner working with other departments including business development and account managers when required;

  • Preparation and processing of payment proposals, manual payments, customer refunds - ensuring that all payments are approved, uploaded and signed on time and anything else needed;

  • Maintenance of client receivable ledgers processing account adjustments, small balance write-offs, customer reconciliations and credit memos (after proper approval is obtained);

  • Ensure audit queries are answered in a timely manner;

  • Support cash allocation of multi-currency client receipts;

  • Provide department cover when required;

The Successful Applicant

  • We would prefer someone who brings 4-5 years' experience in a high volume, high-pressure, credit and collections role within the ad-tech, tech and/or media industries;

  • You may be studying towards a CICM qualification;

  • Experience working in collections across different regions and currencies;

  • Experience working with ERP systems, preferably Oracle Cloud;

  • Strong interpersonal and communication skills and the capacity to build positive working relationships across the department, within different teams and at every level in the organization;

  • Demonstrate good judgement and ability to prioritize and manage multiple responsibilities;

  • Self-motivated with an analytical mindset and good numerical skills;

  • Able to work in a highly effective manner with a wide variety of stakeholders to deliver exceptional, high-quality results;

  • Able to manage a busy workload with conflicting priorities;

  • Personable and approachable with a hands-on and can-do attitude with no place for egos;

  • Strong customer service skills and the ability to liaise across multiple international locations;

What's on Offer

The successful candidate will be paid between £13-16 per hour.

This role will be starting in the next 2 week or after the Christmas break.

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