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Customer Relations Advisor Full Time

at Uniting People Coventry in Coventry (Published at 16-11-2020)

Are you passionate about excellent customer service? Would you like to join a growing company offering fantastic development opportunities?

We are currently working with an ambitious company based in Coventry who require passionate Customer Relations Advisors to join their team on a permanent basis.

  • Hours: Monday- Friday 9am-5.30pm
  • Salary: £18,200
  • Start: Apply now to find out more and get started with your application

Customer Relations Advisor role:

  • To provide excellent customer service via telephone and email
  • To support consumers with a range of queries
  • To ensure each element of the customer journey is of the highest standard and that customers are satisfied with the outcome
  • To represent the company's brands to the highest standards
  • A willingness to learn new skills

Customer Relations Advisor skills:

  • Previous experience working within customer service, such as call centre, retail or hospitality experience
  • Willingness to learn and to develop current skills
  • Ability to handle difficult queries and/or complaints
  • Strong attention to detail

This is an excellent opportunity to gain valuable experience as a Customer Service Advisor and develop your career within a friendly, flexible and growing call centre

Job Types: Full-time, Permanent

Pay: £18,200.00 per year

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 2 years (Preferred)

Education:

  • A-Level or equivalent (Preferred)

Work remotely:

  • No


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