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Customer Service Advisor Full Time

at Page Personnel - UK Leeds in Leeds (Published at 10-11-2020)

Page Personnel are currently working alongside a Leeds based manufacturer to recruit an inbound Customer Service Advisor for their busy Customer Service team.

Job Description

As Customer Service Advisor, you will report to the Customer Service Manager and will be responsible for the following:

  • Providing a first line support to any customers, suppliers and internal staff members

  • Be confident handling calls (prior experience is essential)

  • Strong literacy and grammar skills for communicating with customers via email and chat

  • Processing customers requirements on the internal software systems

  • Build a rapport with customers and provide them with knowledge of the services and products on offer

  • Hitting your personal KPI's such as answering all calls within a specific timeframe

The Successful Applicant

The successful applicant must have prior experience within a call centre or contact centre environment.

What's on Offer

Salary £17,000 - £18,000 + immediate start available + free parking + flexible shift patterns + full company benefits package

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