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Internal Sales Full Time

at Croft Cargo Ltd Bradford in Bradford (Published at 09-11-2020)

Croft Cargo is an international logistics company based in Cleckheaton, West Yorkshire. Croft Cargo is a forward-thinking company that was established in 2010 and now has a turnover of circa £21 million. Croft Cargo has grand growth plans, and we are now looking to recruit to grow and develop our sales team.

We are looking for a qualified Internal Sales to create long-term, trusting relationships with our customers. The Internal Sales role is to oversee a portfolio of customers, develop new business from existing clients and actively seek new opportunities from potential new clients. This will require video presenting skills when producing and presenting quotes online to existing and future clients.

Role Responsibilities

· Serve as the lead point of contact for all customer account management matters

· Build and maintain strong, long-lasting client relationships

· Negotiate contracts and close agreements to maximise profits

· Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

· Ensure the timely and successful delivery of our solutions according to customer needs and objectives

· Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

· Develop new business with existing clients and/or identify areas of improvement

· Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

· Provide multiple quotes daily to clients and perform follow up of quotes via our internal system

· Provide monthly rates for clients and provide best options depending on client?s requirements

· Prepare reports on account status

· Co-ordinate with our overseas partners

· Present

· Perform sales administration on a daily basis and be able to work on your own


· Proven track record as an Internal Sales

· Minimum 2 - 3 years? experience working in the freight forwarding industry specifically sea and air. Import and export perform. LCL, FCL, Airfreight, Road freight and Cross trade quotations

· Solid experience with CRM software / Freight Forwarding software

· Experience delivering client-focused solutions to customer needs

· Proven ability to juggle multiple quotes at a time, while maintaining sharp attention to detail

· Excellent listening, negotiation, and presentation abilities

· Strong verbal and written communication skills

· Must be able to present on video quotations to clients daily

· Common Sense

Job Type

Full Time, Permanent


Salary dependent upon experience Between £18000.00 to £25000.00 per year.


Minimum 2 - 3 years? experience working within the freight forwarding industry. The ideal candidate will have excellent knowledge of sea freight and air freight import and exports. Good knowledge of international Incoterms and HMRC knowledge would be an advantage. Sales experience also essential with a track record. Could suit someone looking to move into sales from an operations background.


Full GCSE?s, A level equivalent, work experience or bachelor?s degree.


Full Driving license


25 days holiday

Company Pension Scheme

Further career progression

Secure and Stable company

Job Type: Permanent

Salary: £18,000.00-£25,000.00 per year


  • Casual dress
  • Company pension
  • On-site parking


  • Monday to Friday

COVID-19 considerations:
Croft Cargo is a Covid Secure Office.


  • Freight Forwarding Sales: 2 years (Required)

Work remotely:

  • Temporarily due to COVID-19

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