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Customer Service Advisor Full Time

at Uniting People Derby in Derby (Published at 06-11-2020)


Customer Advisor- Sales through Service

Pride Park

Full Time; permanent

Monday to Sunday shifts - 10am to 8pm including some weekends (10am-6pm)

£18,137 with OTE £24,000

The role:

· Making outgoing calls to existing customers to upgrade their package or to advise of any additional products or services.

· Discussing products and problem solving

· Building rapport with customers

· Handling simple complaints

· Delivering an outstanding customer experience

What we are looking for:

· A motivated candidate that is driven to succeed

· Call centre experience is desired but not essential

· Previous sales experience is also desired (Retail, hospitality or call centre)

· Be tenacious, adaptable and resilient

· Contact centre experience preferred but not essential

What we offer:

· Seven week training plan

· Exciting career opportunities

· Excellent commission structure

· Weekly team incentives

· Free private health care

· Uncapped commission

Apply now to receive a call from the team!

Expected Start Date: 23/11/2020

Job Types: Full-time, Permanent

Pay: From £18,137.00 per year

Additional pay:

  • Bonus scheme


  • Employee discount
  • On-site parking


  • 8 hour shift


  • customer service: 1 year (Preferred)

Job Duties:

  • Stay up-to-date on new products, services, and policies
  • Engage with customers in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

Work remotely:

  • No

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