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Warehouse and Distribution Contract Manager Full Time

at Expect Distribution Ltd Bradford in Bradford (Published at 03-11-2020)

Expect Distribution is a family owned, award winning Distribution and Warehousing Company based in Bradford, West Yorkshire. We are recruiting for an experienced Contract Manager to have full ownership and responsibility and to maximise the performance of a new contract, based at our Bradford site.

Ideally we are searching for a candidate who will interact effectively with other internal departments and with the client to make them confident in their relationship and gain their trust in our ability to deliver excellent service.

Reporting to the Warehouse Operations and Systems Manager, this role has responsibility for achieving agreed targets and delivering sustainable and progressive change into the customers operation as well as compliance with company policies and procedures with the support of the Directors and the entire business

Main duties and responsibilities:

· Full Remit for the new contract Distribution operation throughout the supply chain for both Warehousing and Distribution (Transport) activity

· Deliver all KPI?s and SLA?s on a consistent basis to satisfaction of customer and the business

· Maintain 99.5% stock integrity in the warehouse through co-ordination of PI scheduling.

· Ensure all SOPs & KPI?s are met/adhered to providing detailed root cause analysis and solutions for any deviations

· Produce Internal & Customer KPI reports ? to be detailed weekly and reviewed monthly with Customer in KPI review.

· Produce & distribute weekly workload and performance reports for both Warehousing and Distribution (Transport) activity

· Maintain a high level of H&S standards for the new contract, liaising with the H&S Manager to ensure all requirements are met.

· Responsible for direct reports - Warehouse Admin, Warehouse Controller, Warehouse Operatives

Previous Contract Manager experience is essential with extensive knowledge of retail and e-commerce fulfilment and involvement in open book contracts. An understanding of MHRA is desirable. A FLT and Flexi licence would also be beneficial with some prior Health and Safety qualifications/knowledge

If you are reliable, flexible and a professional customer focused team player we look forward to hearing from you and in return, offer a 42.5 hour week, Monday to Friday, between the hours of 06h00 and 22h00.

Company benefits include: -

  • Minimum of 25 days holiday, plus 8 bank holidays
  • Birthday off work
  • Additional holidays reflective of service
  • Ability to buy and sell holidays
  • Company healthcare scheme
  • Provision of a gym facility for all employees
  • Driver medicals fully funded by company
  • Milestone service bonus
  • Employee events
  • Employee Value of the Month Award
  • Welcome pack for new employees
  • Cycle to work scheme
  • Enhanced maternity/ paternity leave
  • Volunteer work in the community
  • Supporting local community club Bradford City
  • Free Vend Friday

Although we always aim to respond to every application, unfortunately, due to the high volume of CV?s received each day, this is not always possible. Therefore, if you haven?t heard from us within ten working days of applying, please assume you have been unsuccessful on this occasion.

Job Types: Full-time, Permanent

Salary: From £36,250.00 per year

Additional pay:

  • Bonus scheme


  • Company pension
  • Gym membership
  • On-site parking
  • Sick pay
  • Store discounts
  • Wellness programmes


  • Monday to Friday


  • Contract management: 3 years (Required)

Work remotely:

  • No

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