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Contact Tracing Agent Full Time

at ResQ Ltd London in London (Published at 11-05-2020)

Do you want to join a fun enthusiastic organisation? We have been appointed by the Government to be part of the track and trace function, contacting people who have shown signs of the Covid19 virus.

As a contact tracing agent working for ResQ you will be responsible for interacting with customers and providing information in response to the Governments track and trace function. This is an initial 12 week fixed term contract and you must be flexible to work shift patterns between 8am ? 8pm Monday to Sunday.

We need people who are patient, adaptable, flexible and friendly and are able to handle difficult situations. You will be working on site where full social distancing guidelines are adhered to.

You will definitely;

· Love talking to people

· Be great listeners. Show a real understanding of our customer needs by listening to what they have to say

· Show empathy and compassion

· Be resilient, be flexible, and be determined.

· Be remarkable. Think differently and be different. Bring your own individual quirkiness and perks.

In return we will provide you with:

· A fantastic working environment.

· Staff benefit portal with discount and salary sacrifice schemes

· Company Pension Scheme

· 28 days? holiday pro rata (includes 8 Bank Holidays)

· DAY OFF FOR YOUR BIRTHDAY!

Benefits:

  • On-site parking

Job Types: Full-time, Temporary

Salary: £12,312.00 to £29,334.00 /year

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • call centre: 2 years (Preferred)

Location:

  • Seaham, Durham (Preferred)


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