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Resettlement Officer Full Time

at BCP Council in Bournemouth (Published at 21-05-2020)

We have vacancies for Resettlement Officers to support households in temporary accommodation in finding alternative settled accommodation in the Private Rented Sector (PRS).



Post 1 - Fixed Term Contract for 24 months, full time hours



Post 2 - Fixed Term Contract for 24 months, full time hours



Post 3 - Fixed Term Contract for 24 months, 18.5 hours per week.



Requirements of the role will be to:


  • Develop and ensure new tenants have a full resettlement support package in place.

  • Liaise with landlords and other providers to ensure a ready supply of accommodation is available for homeless household?s occupation.

  • Ensure a swift response to Housing Benefit queries from both landlords and tenants.

  • Provide robust housing advice and assistance in line with current legislation and council policies to anyone with a housing related need.

  • Work with applicants to find solutions that will prevent or relieve homelessness.

  • Closely monitor applicants placed in temporary accommodation and move from bed & breakfast as soon as possible.

  • Construct accurate case notes and record all activity on Locata.

  • Adopt a wider approach to housing options by delivering advice and address customer?s wider housing queries.

  • You must have access to a car and hold a full driving licence

If you would like more information about the role please contact Colette Riggs at Colette.riggs@bcpcouncil.gov.uk



This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details.



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