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Emergency Call Handler Full Time

at Recruit Today in Norwich (Published at 21-03-2020)

Our client specialises in the healthcare industry, and are looking for an Emergency Call Handler to join their dynamic team on an ongoing temporary basis.

Main Responsibilities

  • Answering incoming calls
  • Use the clinical software to organise calls where appropriate
  • Ensure information is entered into the system in an accurate and prompt manner
  • Provide pre-arrival advice

Person Specification

  • Excellent telephone manner
  • Confident
  • Good computer skills
  • Communication skills and rapport building
  • Empathetic nature
  • Call centre experience (desirable)

Reference ID: CH-NORW

Job Type: Temporary

Salary: £9.00 to £15.00 /hour

Education:

  • GCSE or equivalent (Required)

Location:

  • Norwich, Norfolk (Required)


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