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Senior Business Support Administrator Full Time

at Independent Clinical Services in London (Published at 14-01-2020)

Job Scope:

Under the direction of the Business Manager (BM), the Senior Team Administrator (STA) ensures the smooth running of the designated team providing administrative support to facilitate the productivity, success and growth of the team.

Key Tasks:

  • To answer the telephones and to pick up on any overflow calls and handle appropriately
  • To ensure that the team area is professionally presented, well organised and efficient at all times
  • To assist the team in the collection and processing of timesheets from our associates
  • To oversee scanning, filing and archiving of associate files
  • Assistance with invoicing
  • Ordering refreshments/catering for divisional events
  • Ensuring that all bulk agency worker placement forms are kept up to date
  • Ensuring that the credit card tracker is updated, receipts are collected and sent to Treasury on a monthly basis
  • To meet and greet associates and direct them to the reception area
  • To take detailed messages from clients and associates and forward information to appropriate team members
  • To liaise with our office in India
  • Adhere to all Company administration systems
  • Ensure at all times that the team has an adequate supply of stationery items and printed materials
  • Secretarial duties including a working knowledge of Microsoft Office
  • Photocopying, printing and binding of documents
  • Preparing client gifts for consultant visits
  • Post duties, opening, dating and distribution
  • Fax duties, handing out faxes to relevant team
  • Any other relevant duties as required by the line manager

What we can offer you!

We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. ? Buy and sell holiday ? Corporate discounts ? Career development ? Cycle2Work scheme ? Discounted shopping vouchers ? Healthcare insurance ? Life assurance ? Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you?re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We?re passionate about helping our people grow and promote internal progression and mobility. ? Management and leadership training ? On-boarding ? Personal development ? Role-specific training ? Work-based qualifications

Reward and

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it?s entirely possible you?ll be recognised as an exceptional performer. ? Annual awards ? Exceptional performance awards ? Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life?s little ups and downs. ? Cycle2Work scheme ? Discounted gym membership ? Employee assistance programme ? Flexible working ? Free fruit ? Healthcare cash plans ? Mental health first aiders ? Paid time off for charity work ? Staff wellbeing initiatives

Pulse nursing are an equal opportunities provider

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