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Call Centre Agent Full Time

at Rebel Talent in Leeds (Published at 10-11-2019)

About us

As a professional and fast growing outsourcing company we have a range of clients which require us to provide not only an excellent and professional service but to also make sure that every customer is satisfied. Our clients require us to make sure that we supply the perfect candidates for the role so if you think that the following best describes you then apply now.

Here at Rebel Enterprise we do things differently.

As a Call Centre Advisor, you will not only be the first point of contact but you must also:

  • Achieve positive outcomes by providing excellent customer service.
  • Be enthusiastic, eager to learn and driven.
  • Have the ability to convince and persuade others.
  • Build a sales pipeline to ensure a constant stream of sales.
  • Work towards and exceed monthly sales targets set by the Sales Manager.
  • Entering all required data for sales onto the company system.
  • Be outgoing with the ability to build rapport with people from all backgrounds.
  • Be experienced in objection handling and applying the concept of Treating Customers Fairly in all aspects of the role.

We provide a script to follow but no conversation is the same as the last so you will need to be able to adapt to any situation without hesitation and be able to bounce back from any form of rejection.

Training will be given so experience isn?t a necessity and continuous support will be provided there after.

What we offer

Here at rebel we believe that self development is crucial. In addition to that not only do we offer ongoing support and training throughout the duration of your stay with us, but we also offer the opportunity not only to acquaint yourself with something new but enhance your existing skill set.

  • We offer a vibrant and upbeat environment including games to help keep you motivated throughout the day.
  • Beautiful panoramic views of the city skyline in Leeds.
  • Fully paid for social events from time to time
  • Opportunity to earn commission in your first month.
  • Further development.

If successful your hours will be Mon-Thurs 10-7 & Fri 10-4 on a 3 month contract

Job Types: Full-time, Contract

Salary: £6.15 to £8.21 /hour

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