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Commercial Support Assistant Full Time

at Active Care Group in London (Published at 12-08-2019)

Sevenoaks£23,000 a yearActive Assistance are looking for a reliable and enthusiastic Commercial Support Assistant to assist the Commercial Manager / Business Development Team. If you feel you have great telephone skills and an ability to maintain and build strong working relationships please apply today!
ABOUT US / JOB CONTEXT
Established in 1992, Active Assistance is a specialist, complex care provider. We support a range of adult and paediatric clients with spinal cord injury and other physical, long-term conditions in their own homes. Operating throughout the country we are recognised as one of the UK's leading specialist clinical service providers. Despite the ever more exacting regulatory requirements, Active Assistance has grown steadily over the past ten years.
The position is crucial to the overall commercial department. It is a varied, busy and interesting role that would suit a competent individual with excellent excel and administration skills coupled with an excellent telephone manner. The ideal person would have some experience putting together contracts and bids.
JOB PURPOSE
  • Registration, monitoring and management of client portals and email inboxes, including distribution of opportunities to the relevant Business Development Manager or Commercial Bid Consultant

  • Identifying new contract opportunities by tracking notification boards and assisting with contracts/ bids from the expression of interest to Pre-qualifying stage where directed by the Commercial Director

  • Construct, write and submit tender responses within assigned timeframes, in line with commercial bid process

  • Prepare Contract Summary document for business when contract secured

  • Respond to initial client enquiries via telephone and email, and distribute the referrals to the relevant Business Development Manager

  • Assisting with the day-to-day reporting and administrative functions of the department and it's key business processes. This will require an advanced level of excel with the ability to produce concise management reports and sales data.

  • Ability to create pivot tables and amalgamate spreadsheet data is highly desirable.

  • Creating, managing and updating the bid and contracts library in conjunction with the Commercial Bid Consultant

  • Compiling a range of reports to assist with the monitoring of the commercial business

  • Arrange exhibitions/ marketing events and maintain stock check of company marketing materials

  • Chasing bid submission outcomes when required

  • Management and maintenance of the company CRM system

  • Assisting with any accounts queries relating to both new and existing clients

  • Adherence to all commercial and business processes

  • Other bespoke business projects as directed by Commercial Director


QUALIFICATIONS, SKILLS EXPERIENCE AND KEY ATTRIBUTES REQUIRED
  • Good general education

  • Good written English and verbal reasoning skills

  • Good experience, exposure and understanding of a fast paced business environment is essential

  • Knowledge of the contract/ bid process would be highly desirable

  • Excellent verbal and written communication with the ability to communicate up to senior management level

  • Proficient administration skills

  • Confident with figures and the ability to produce a range of advanced level spreadsheets and reports is essential to this role

  • An aptitude and ability for sales

  • Experience in a Service and/or Customer focused role would be beneficial

  • Excellent planning and organisational skills

  • Team player is essential

  • Close attention to detail

  • Experienced computer user - MS Word , Powerpoint and Excel proficiency is essential


Apply Now
Recruitment hotline: 01732 749175


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