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Sales Engineer (Pre-Sales) Full Time

at Cloudinary in London (Published at 12-06-2019)

United Kingdom

We are looking for a Solutions Engineer to provide pre-sales support for our rapidly-growing sales team.


You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole.


Pre-Sales Responsibilities:


  • Working with Account Executives to do product demonstrations for prospects. Follow up and answer any technical questions the prospect has.

  • Participate in consultations and/or product capability assessments with prospects.

  • Lead the process of Proofs-Of-Concept done by prospects to ensure they are successful and finished in a timely manner.

  • Create relationships with key decision makers and serve as external technical spokesperson.

  • Complete RFI/RFP documents sent by prospects.

  • Assisting the SDR team with identifying compelling Cloudinary use-cases for identified prospects.

  • Working with the Product team on prospects needs.

  • Working with the Marketing team to create Blog and technical content.


Post-Sales Responsibilities:


  • Work with Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer.


About You:


  • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.

  • Bachelor?s degree, or equivalent, in related discipline. Science or Engineering degree preferred.

  • At least 3 years experience in customer-facing technical role.

  • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools.

  • Familiarity with network infrastructure - DNS, CDN, Cloud Storage, Cloud Applications and how it all fits together.

  • Experience with Website Performance Optimization strategies.

  • Excellent English written and verbal communication skills.

  • Ability to travel occasionally up to 20% (as required).


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