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On-boarding & Oversight Officer Full Time

at Motonovo Finance in London (Published at 15-03-2019)

Cardiff
Permanent
£17,000 a year
...

At MotoNovo Finance our motor dealerships are our customers too!


Our Dealer Services team are a support hub for our dealerships and Account Managers. Our On-boarding & Oversight Officers are responsible for the technical administration required to upload new dealerships and oversee the function of the account.


What will you be doing?


  • On-boarding new dealerships

  • Dealership account maintenance

  • Dealer quality oversight

  • Dealing with general queries

Life in the team


Our team will fully support you throughout your training and beyond. There are coaches on the team who will be there to help you work through your structured training plan. The team are very hardworking and really pull together to work through busy times but that hardwork is recognised and rewarded! If you join our Dealer Services team you can expect quarterly team nights out, 'Fun Fridays', Employee of the month (nominated by your colleagues) and other fun department initiatives!


You can also earn a monthly bonus up to £350 based on productivity, accuracy, quality and team SLA's.


There is also our very competitive benefits package which can be explored further on our 'Working Here' page.


Hours of work will be between 09:00-20:00 Monday-Friday, 09:00-17:00 Saturday and 10:00-17:00 Sundays (on a rota basis).


What will you need?


  • Excellent attention to detail

  • To be able to work well in a team

  • To be able to multi-skill

  • To be able to prioritise work

  • Excellent time management skills

  • Strong communication skills

  • A grade C or above in GCSE English and Maths

What does the process look like?


If you are successful at the application stage you will be invited to complete an online assessment before being invited to our Head Office for either a competency based interview or a group assessment centre. We always do our upmost to make you feel relaxed as we want the best from you, we want you to be yourself and hopefully enjoy meeting us! The assessment centres are slightly different in terms of layout and timings but we have worked hard to make these days as fun and engaging as possible. If you have any questions prior to meeting us please don?t hesitate to drop us a line or give us a call!


If you are successful in joining MotoNovo, your time with us will start with our unique and insightful induction programme. In your two days with Alex (our induction champion) we can ensure you will gain a wealth of MotoNovo knowledge, build new relationships and have a fun filled start on your journey with us. Once you have joined your team and settled in, you will make a start with your robust training plan where your development will be your team leader?s priority. We know that everyone?s learning styles are different so you won?t be taking your first call until you feel ready.


We are committed to equal opportunities.


Please be aware that MotoNovo Finance reserves the right to close this vacancy early should sufficient applications be received.


Please be aware that you will be required to provide proof of right to work in the UK should you be successful in joining MotoNovo Finance.


We do not accept speculative agency CVs. Any CV received by Motonovo Finance will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Recruitment team.



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