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Field Service Manager - FTTP/FTTH Full Time

at Conex Europe in London (Published at 14-01-2019)

£42,000 - £46,000 a year

£40,000 - £46,000 + Car Allowance + Benefits -Cambridge- FTTP- managing Field Service Supervisors

The role will be responsible for the overall delivery for deploying physical fibre connectivity to the public and private sectors, mobile operators and communication providers across a regional area. Key focus will be providing accurate delivery forecasting for the connections to ensure that the Business and Customer expectations are being achieved.
The role will lead in setting the priorities for the region in conjunction with the Design lead and Service teams taking into account all activities required for a successful operation and ensuring that KPI?s such as Time, Cost and Quality are being achieved.

Key Responsibilities

  • Leading and managing our teams in accordance with our core values, including developing team members.
  • Management of multiple work streams for deploying physical fibre connectivity within a geographical area
  • Establish and maintain close working relationships with internal and external key partners and stakeholders aligned with our core values.
  • Provide accurate delivery forecasting within Salesforce for delivery of Business connections within in the region
  • Manage and lead a team of Field Service Supervisors responsible for civils and cabling activities to deliver
  • Manage safety performance of both staff and contracting workforce (through the contract). This includes ensuring that reporting including quality is correct, trends monitored
  • Review pipeline and working with the Customer Delivery team to identify the priorities within the region
  • Through a close working relationship with commercial, identify at the earliest opportunity risks to delivering the budget, supplier and/ or overhead cost impacting upon the project
  • Responsible as contractual Project Manager (or other equivalent title) in the administration of the Contract in place with all suppliers. This includes preparation and issuing of contractual notices and correspondence as required under the terms and conditions. This will be supported by Contract Management to ensure that all required contractual obligations are met in regards to the company?s obligations in administering the contract. This includes ensuring that contractual KPI's and technical specifications are adhered to.
  • Provide accurate weekly reporting on progress, risks encountered and/or forecasted, costs incurred to date, capturing WIP including Risk estimations and forecasted Cost to Complete to Senior Management

Key Relationships

Knowledge & Experience

  • Minimum 7 years? Project Management experience gained within a telecoms or utilities environment
  • Proven track record in delivering medium to large multi-site client projects with experience of managing capital budgets extending to multi-millions
  • Strong leadership skills and ability to set good example to others
  • Excellent presentation skills and ability to present to senior management, clients and stakeholders
  • Ability to negotiate suitable outcomes that mitigate project risk
  • Good working knowledge of Microsoft Word, Excel, Powerpoint and Project
  • Good technical understanding of telecoms fibre optic networks
  • Demonstrable experience of method statements and risk assessments
  • Commercial Awareness - understands basic revenue models, P&L, and cost-to-completion projections
  • Ability to demonstrate experience and working knowledge of CDM Regulations
  • Understanding of the New Roads & Streetworks Act (NRSWA)
  • Full Clean Driving Licence

Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy

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