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Shared Services Administrator Apprentice Full Time

at ACS Office Solutions Ltd in London (Published at 14-01-2019)


Responsibilities of Role:

  • Assist with the purchasing of IT and Furniture products, consumables and stationery

  • Resource alternative products for those in short supply or discontinued

  • Creating products on the Company database

  • Assist with Telecoms orders and queries

  • Dealing with the return of faulty products or products ordered or delivered incorrectly

  • Preparing goods to be returned to Supplier

  • Liaising with Sales Team, Customers and Suppliers

  • Chasing Delivery of product with Suppliers and Couriers

  • Liaison between distribution, sales and customers

  • Input of orders for House accounts

  • Carry out Customer Satisfaction Surveys

  • Produce weekly report analysing the Company?s returns and highlighting where training needs and issues have been identified

  • Liaising with Service Department regarding DOAs and troubleshooting

  • Reception cover and back up when required

  • Support to other departments as and when required

Requirements and prospects

Desired skills

  • Literate and numerate to a good standard

  • Effective personal organisation and planning

  • Effective communication skills

  • IT Literate in relevant software packages

  • Ability to problem solve and be persuasive

  • Confidence to communicate effectively with members of the team, colleagues, managers, suppliers and customers

Personal qualities

  • Punctual

  • Reliable

  • Confident

  • Energetic, enthusiastic and motivated approach

  • Is self motivated and receptive to change

  • Paying attention to detail

  • Flexible approach to business requirements

  • Possesses excellent communication skills

  • Polite assertiveness

Desired qualifications

A minimum of 3 GCSE's at C (or equivalent).

Future prospects

Possibility to stay on after successful completion of apprenticeship.

Things to consider

Under no circumstances must the employer be contacted direct, all enquiries must go through Starting Off.

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