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Data Scientist Full Time

at Inmarsat in London (Published at 25-09-2018)

We are constantly improving our capability to capture and report on statistical data captured from Inmarsat Satcoms networks.

We would like to improve how we analyse and report on our data. We want to find advanced solutions, for example using machine learning, that allow us to build insights into the behaviour of our networks and to build improvements on these insights. The areas of interest could be in capacity planning, in trends in traffic analysis, in customer-driven issue management. The activity will be to select appropriate technologies, adapt for our needs to analyse and gain greater insight into our network behaviour.

You will bring your experience in the definition, section, rollout of technology platforms that support machine learning and artificial intelligence. You will work closely with the engineering teams that carry out analytics to ensure that the solutions are appropriate to support analysis of our service operational operations.

You should be able to develop an understanding of the issues that we work with, identify and operate the most appropriate tools used for data analysis and machine learning. This role is not concerned with development of chatbots and customer service tools; our work analyses the masses of data gathered by our network nodes.

The role requires a considerable amount of teamwork and influencing skills to bring together many parts of the business to progress resolution of analysis and issues. The management of stakeholders at all levels of the business is expected, including senior management.

The role interfaces into the Technical Design and Development teams, Customer Experience teams, Business Units, Customer Support team, our Service Partners, Network Operations and to our Technology Suppliers.

The Service Assurance team exists to manage best in class network services where the service performance is continually challenged for improvement.

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