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Outbound Customer Relationship Executives Full Time

at Angel Springs in Wolverhampton (Published at 18-11-2017)

Working as part of a small team you will be expected to make calls daily to our existing customer base to promote our products and ensure that the customer is happy with the level of service they are receiving. Whilst doing this, you will also generate extra business and retain customers wishing to cancel their agreements.

You will also ensure that the communication process between sales, distribution and Management is managed / recorded accurately and to the highest standard, which would also involve making appointments for our National Account Managers. Producing weekly and monthly reports to allow detailed analysis of call patterns and workflow, all other administration duties as and when required.

The Person

You must have a confident telephone manner and be able to communicate at all levels. Some sales experience would be an advantage. Organised and disciplined you will be able to respond quickly and efficiently to customer requests and complaints. You must have excellent administration skills and a working knowledge of word and excel.

OTE: 20,000

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